FAQs

Have a Question?

Find answers to frequently asked questions here.
If you don’t find what you’re looking for, please get in touch with us.

Can I ask my instructors questions as an OnDemand student?
Yes, OnDemand students (except for bootcamps and monthly subscriptions) can ask questions to instructors directly through their account’s “Question to Instructor” feature. This feature lets you send questions (with attachments like JPEGs), to the instructor for them to answer. Questions are typically answered within a few days’ time.
Can I set how much time I study a week in my Personalized Study Plan?
Yes, when you initially create your Personalized Study Plan, you will be prompted to enter the days and times you are available to study.
Can I share/transfer my course to someone else?
All School of PE review courses are protected under all applicable federal copyright laws. Your registration is not be shared and cannot be transferred to another individual. Please see the policy you received upon registration for more information.
Can I watch class videos offline?
Videos can only be viewed with an active internet connection. They are not able to be downloaded.
Do you offer a course completion certificate?
Yes, a Certificate of Completion can be downloaded directly from your Study Hub for all courses.
Does School of PE offer a military discount?
Yes, we do! We are grateful for our service men and women, and we hope to show that gratitude with a military discount. Please visit our military discount page for more information.
Does School of PE offer group discounts?
Yes, we do offer group discounts. Get a group of 5-9 students together and save $100 off each registration. A group of 10+ students saves $200 off each registration. Please see our group discounts page for more information.
Does School of PE offer tutoring sessions?
Yes, we offer individual tutoring sessions for students who may want more help preparing for their exams. You can find more information about School of PE tutoring here!
How can I watch the lecture videos?
Learn anytime, anywhere, or on any device (including handheld devices) with our easy-to-access lecture videos. Internet access is required to study.
How do I create my Personalized Study Plan?
The Personalized Study Plan is available in your Study Hub. Once you click on the icon, you will be prompted to answer a series of questions that will help create your plan.
How do I view my Personalized Study Plan?
Once your plan has been generated, you can simply click on the hourglass icon in your Study Hub. This will bring up your Personalized Study Plan. You can view your plan in list view or calendar view.
I am an undergraduate student. Do you have any discounts for me?
If you are a full-time undergraduate student, we can offer you a $300 discount toward registration. We require proof of full-time enrollment from your school to qualify for the discount. The student discount is not applicable toward monthly subscriptions. Please check out our undergraduate discount page for additional information.
1 2 3 4 Next »